Privacy policy

At Barleys Pakistan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our restaurant, use our website, mobile application, or interact with us through any other services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and delivery address.
Payment Information: Details necessary to process your online or card payments.
Order Information: Items you purchase, order frequency, and food preferences.
Technical Data: Browser type, device information, IP address, and website activity.
Marketing Data: Feedback, survey responses, and participation in promotions.

2. How We Use Your Information

Your information is used to:

Process and deliver your orders.
Provide customer service and respond to inquiries.
Improve our menu, services, and customer experience.
Send promotional offers, updates, and restaurant news.
Ensure security and prevent fraud.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

Delivery Partners and Payment Gateways to complete your orders.
Technology Service Providers who help operate our website and app.
Legal Authorities if required by law or for safety purposes.

4. Data Protection

We use reasonable security measures to protect your information. However, no online system is completely secure, and we cannot guarantee 100% protection.

5. Cookies and Tracking

Our website and app may use cookies to:

Improve user experience.
Remember preferences.
Provide personalized promotions.

You may disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your information.
Opt out of promotional messages at any time.

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